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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rosa Sanchez

February 18, 2026

5  out of  5
rating by Rosa Sanchez
"Josabet Hernandez provided amazing customer service and answered every question I had with patience and clarity. Truly a great experience highly recommend!"
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Stacey Cupolo

February 17, 2026

5  out of  5
rating by Stacey Cupolo
"I have dealt with Lorraine Ozello and she is absolutely wonderful
She is always very helpful and is very professional"
We responded:
"Thank you for your kind review of State Farm Agent Diana Casey’s Team. We appreciate it! Thank you for the amazing review, Stacey! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Delmy Reyes

February 13, 2026

5  out of  5
rating by Delmy Reyes
"Ronal Ayala más que las cico estrellas en el mejor agente que he conocido !!! Ya tengo más de 20 años y es una excelente persona !!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Diana Casey’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Massapequa ."
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scott sardinia

February 10, 2026

5  out of  5
rating by scott sardinia
"I’ve had more than a few insurance brokers in my career and I can honestly say that Diana Casey’s team over at State Farm is far and away the best company I’ve worked with, specifically Joanne M"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Diana Casey’s Team. "
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Darnee Jones

February 10, 2026

5  out of  5
rating by Darnee Jones
"My family and I have worked with Balcis for years, and she has been absolutely phenomenal every step of the way. She is consistently responsive, professional, and genuinely cares about her clients. Whenever we have questions or need help, she’s always available and makes sure everything gets handled quickly and correctly. It’s rare to find someone so reliable and dedicated we truly appreciate her and highly recommend her services.
Thank You,
Darnee Jones"
We responded:
"Thank you for your kind review of State Farm Agent Diana Casey’s Team. We appreciate it! Thank you for the amazing review, Darnee! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Harry Lu

February 8, 2026

5  out of  5
rating by Harry Lu
"The insurance rep, Mr. Ayala, was very helpful and easy to talk to. He answered all my questions and made sure I understood my options. Really appreciate the great service !"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Diana Casey’s Team. "
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Belinda Roy

February 7, 2026

5  out of  5
rating by Belinda Roy
"Balchis was fantastic!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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natajra nephew

February 7, 2026

5  out of  5
rating by natajra nephew
"I’ve been working with Balchis for several years now, and she has consistently provided excellent service. She’s reliable, knowledgeable, and always takes the time to make sure I understand my coverage. It’s comforting to work with someone I truly trust."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Diana Casey’s Team here in Massapequa . "
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Anadino Reyes

February 7, 2026

5  out of  5
rating by Anadino Reyes
"Mucho conocimiento muy buena experiencia y buen servicio de Ronald Ayala. Merece 5 estrellas y hasta mas."
We responded:
"We appreciate your review, Anadino. We are so happy that you had such a wonderful experience with State Farm Agent Diana Casey’s Team here in Massapequa ! "
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Tahjai Thompson

February 6, 2026

5  out of  5
rating by Tahjai Thompson
"I’ve been with Balchis for years, and she has always gone above and beyond. She’s responsive, patient, and genuinely cares about her clients. Having someone so dependable makes all the difference. I wouldn’t work with anyone else."
We responded:
"We appreciate your review, Tahjai. We are so happy that you had such a wonderful experience with State Farm Agent Diana Casey’s Team here in Massapequa ! "
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Nabhya Restaurant

February 6, 2026

5  out of  5
rating by Nabhya Restaurant
"Thank you Statefarm for having a wonderful person Balkis who is very helpful and goes out of her way to help her clients by giving correct advice and some to solutions. Thank you Balkis Deleguis for all the help"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Lata Atmaramani

February 6, 2026

5  out of  5
rating by Lata Atmaramani
"Thank you Balkis for the help you have been giving us. Balkis is one of the best employee of Statefarm who goes out of ways helping the customers. Thank you Statefarm for having such helpful and supportive employee 🙏🙏"
We responded:
"Lata, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Diana Casey’s Team—we are always here to help!"
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Leo Fernandez

February 6, 2026

5  out of  5
rating by Leo Fernandez
"Outstanding service and responsiveness. When ever I need to contact someone about my insurance, Balchis is always there with a friendly voice to help me."
We responded:
"Leo, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Diana Casey’s Team is just a call or email away!"
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Christo Buck

February 5, 2026

5  out of  5
rating by Christo Buck
"After speaking to countless agents from other companies, I found the most ease and comfort with Dayann from state farm, and I’ve been using State Farm ever since!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Diana Casey’s Team. "
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Nick Horne

February 5, 2026

5  out of  5
rating by Nick Horne
"I can’t say enough good things about Lorraine Ozello! Lorraine is incredibly helpful, patient, and took the time to really understand my needs. Not only does Lorraine explain everything clearly, but she also found ways to save me money without sacrificing coverage. If you want someone knowledgeable, responsive, and genuinely committed to helping you, I highly recommend Lorraine!!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Diana Casey’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Massapequa ."
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Ginny Miller

November 25, 2025

5  out of  5
rating by Ginny Miller
"Thank you, Lorraine, for your patience, kindness, and professionalism!
Thank you for taking the time to help me with an accident form and following through, with emailing it to the appropriate party. I highly recommend this agency for its friendly, but very knowledgeable staff!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Happy Thanksgiving!"
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Tom Read

October 24, 2025

5  out of  5
rating by Tom Read
"Lorraine Ozella is fantastic. Terrific and easy to work with and truly goes above and beyond in her efforts for her clients. It's always a pleasure working with her."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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anthony miranda

October 8, 2025

5  out of  5
rating by anthony miranda
"Josabet Hernandez was fantastic in helping me get set up with auto insurance. she was knowledgeable, effiiiciient, and really walked me through everything. HIGHLY RECOMMEND reaching out to them for your insurance needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jason Grala

June 28, 2025

5  out of  5
rating by Jason Grala
"I'd give this place 1,000 stars if I could! Me and my wife got married and combined our insurances. Lorraine was able to save us so much money and then called me a couple days later and told me it came in even cheaper than what she first quoted. Best and easiest process I've ever had dealing with an insurance agency!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Diva-we P

April 14, 2025

5  out of  5
rating by Diva-we P
"The best at that agency is Ronald. He is super professional and is always available to help. He always has a way of resolving things in a favorable way for one.!! 100% recommended 5 starts"
We responded:
"WE APPRECIATE YOUR FEEDBACK. THANK YOU FOR BEING A CUSTOMER!"
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Joziah Campos

April 2, 2025

5  out of  5
rating by Joziah Campos
"Josabet customer service was amazing!"
We responded:
"Thank you we appreciate your feedback & are always glad to help!"
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Laura F

March 19, 2025

5  out of  5
rating by Laura F
"Jennifer Caramorein this office is courteous and addressed all my questions and concerns thoroughly and with patience. It was a pleasure dealing with such a professional well versed agent. I highly recommend asking for her to assist with your insurance needs."
We responded:
"We appreciate your feedback & are always glad to help! Thank you for taking the time to write our team member a review. have a wonderful day :)"
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Dean

March 19, 2025

5  out of  5
rating by Dean
"Excellent customer service and always willing to help out with any requests you may have. Highly recommend!! Dayann, Lorraine and everyone there makes you feel like you’re a part of the family and you deserve the best care you can get from an insurance company."
We responded:
"We are always happy to help & appreciate your feedback! enjoy your day :)"
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caris sanchez

March 19, 2025

5  out of  5
rating by caris sanchez
"Switching to this state farm office has been the best decision , josabet has been very helpful with making sure i receive the best offers on my policy's. most importantly she has always answered all my questions thoroughly. Thank you!"
We responded:
"We are happy to know you had a wonderful experience with our team member. thank you for your review and we are always glad to help!"
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Claudia A

March 18, 2025

5  out of  5
rating by Claudia A
"Josie was so helpful and polite! Very professional as well, she will take care of you at state farm"
We responded:
"Thank you for your feedback and are glad to know that you had a great experience with our State Farm team. happy to help!"